We invite you to visit, www.safewatermass.org a website developed by the Massachusetts Water Works Association to provide information and reliable sources of additional information.
Test results are available at the office. 413-436-9819
REVERSE 911 CALLS: A new system
is being installed and we no longer have any phone numbers for our customers. PLEASE
SUBMIT YOU PHONE NUMBER FOR THE NEW EMERGENCY CALL NOTIFICATION.
Unfortunately no phone numbers were transferred to this new system. I am sorry for any inconvenience this has
SHUT OFF POLICY
As a reminder, our Shut off Policy will be enforced
after danger of freezing pipes has passed.Full
payment of account balances must be received in our office by April 30, 2021 and if not, the
overdue account will go into Shut off
Procedure. Your account will be
charged a $125.00 shut off policy fee and you will receive notification as to
the date your water service will be disconnected. If water is terminated, a $50.00 turn on fee
and payment in full by cash or money order is due to our office before water
will be restored.
Any account requesting a payment plan that is two or more
quarters behind, a $25.00 Payment Plan Admin fee will be added to any
Contact the office at 413-436-9819 to obtain a tie-in application for new water service or a service line replacement.
In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discrimination on the basis of race, color, national origin, sex, age, or disability. (Not all prohibited bases apply to all programs.)
To file a complaint of discrimination write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call 800-795-3272 (voice) or 202-720-6382 (TDD).”